Wondering, wandering, and making sense of the world.


Archive for January, 2014

Indian customer service

Well, that’s different.

My Indian friend once told me the saying: “India is not a country, it’s a continent.”

Slowly getting a feel for the culture and reading more about India, I’m starting to understand this sentiment. One clear example I came across is when my prepaid 3G connection stopped working once I crossed the border from Kerala to Karnataka. I read online that mobile contracts in India work from state to state, and leaving your home state is like putting your phone on roaming even if you are on the same network.

So naturally I asked what I could do on the event wall for the Ultimate Frisbee tournament I’m going to be playing in, and sure enough, the telecom company representative found it somehow and messaged me on Facebook. They asked for my number, I responded, then they called me to try solve the issue! When was the last time the telecom company called you regarding something besides an overdue bill?

The problem actually isn’t solved yet, I’m waiting for Mumbai where they should have a better connection than in Hampi where I am now. If it doesn’t work there, I’ll message the telecom company again… via Facebook.


明けましておめでとうございます – Happy New Year

Happy New Year 2014




平成二十六年 元旦



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